Now Hiring - Healthcare Sales Operations Lead Representative - Columbia, MD in Columbia, MD

If you are located in Columbia, MD. you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

Responsible for the daily support of the sales functions to minimize the administrative work of producers and sales director. Responsibilities include analyzing and reporting sales data, communicating changes to sales plans, providing knowledge about customers and competitors, communicating pricing data, and managing the operational logistics of sales meetings and activities. Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales recruiting, goal setting, training, fulfilling, and onboarding, troubleshooting order processing issues and producer requests, and sales-related information systems and procedures.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 10175 Little Patuxent Parkway Columbia, MD 21044. Employees will be required to work some days onsite and some days from home

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  All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

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  Operational management of the Sales and Outreach team with data entry and CRM support
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  Works closely with the sales and outreach team to support Account Managers, leadership, field staff, etc. all servicing Federal Programs
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  Manage fulfillment responsibilities, print and warehouse relationships for sales team
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  Field and virtual support to service agency partners
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  Booth build and material support to assist sales and account management team at in-person fairs, agency events and field work
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  Relationship building with the team, internal matrix partners, and external vendor relations
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  Own event and administrative reporting
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  Work on materials, presentation decks, and training material to support the sales and field staff
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  Manage the fall programming of the Feds CRM with the next years materials
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  Oversee all material shipping logistics, booth supplies, booth builds and setups
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  Flex into field support at in person events and or virtual event support as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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  High School Diploma / GED (or higher)
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  2+ Years of previous admin and data entry experience
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  Ability to travel up to 25%
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  Sales support and or account management experience
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  Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (ability to sort, filter, and create simple spreadsheets), and Microsoft Outlook (email and calendar management) and PowerPoint (creating slides and presentations)

Preferred Qualifications:

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  Bachelor’s Degree (or higher)
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  Experience working with the Federal Government and/or Federal Agencies

Telecommuting Requirements:

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  Reside within commutable distance to Columbia, MD
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  Required to have a dedicated work area established that is separated from other living areas and provides information privacy
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  Ability to keep all company sensitive documents secure (if applicable)
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  Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

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  Problem solving skills
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  Demonstrate ability to be a self-starter
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  Demonstrate ability to be collaborative with internal and external partners
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  Ability to prioritize and complete assigned tasks with limited direction and supervision
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  Strong communication skills (written and verbal)
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  Ability to coordinate and support sales and account management events
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  Ability to flex to other projects and or initiatives outside of your daily responsibilities
  


• Excellent planning and organizational skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies required all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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